Good Day Dracanine,
My name is Carlo, I am also using Windows 7 pc and community member like you. Let us work together to sort this out.
Here's the steps you can try.
-Click Start, type CMD and run it as administrator
-Copy and paste the command below and hit enter.
Sfc /scannow
Wait until the pc finishes scanning and repairing any corrupted system files then proceed with the next command
DISM /Online /Cleanup-Image /RestoreHealth
Restart your computer and observe your device.
If issue persists check for updates and install any updates available.
-Press Windows key + X
-Go to Settings
-Click Update and Security
-Check for Updates and install all updates available.
I hope the information above helps. Please let me know how it goes.
Have a wonderful day ahead and stay safe.
Sincerely,
Carlo T.
*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.