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General Section => Technical support => Topic started by: gjole123 on August 22, 2018, 16:00

Title: War3 corrupt files - guai_1 bug [SOLVED]
Post by: gjole123 on August 22, 2018, 16:00
hi, i have a question..if you could help me.. i have some kind of problem with the gproxy i guess..i can stay only couple of mins in the game and its kicking me out..i am not banned... and i can't find the problem..its saying battle net is not  valid and conection lost..and my internet is working properly..i would appreciate if you help me
Title: Re: please help me
Post by: AGENT on August 22, 2018, 16:40
Would be nice if you copy gproxy logs here.
Title: Re: please help me
Post by: _xpam_ on August 22, 2018, 18:49
hi, i have a question..if you could help me.. i have some kind of problem with the gproxy i guess..i can stay only couple of mins in the game and its kicking me out..i am not banned... and i can't find the problem..its saying battle net is not  valid and conection lost..and my internet is working properly..i would appreciate if you help me
probably u got ip ban xD go try on eurobattle.net :D
Title: Re: please help me
Post by: lapd. on August 24, 2018, 00:12
I have the same issue ,I don't have any IP Lock or Ban I just entered the game they started it and 30 sec latter I got kicked out saying your conection with bettlenet has been lost ,and its says Quit Mission My account is -RagnarLothBrook
Title: Re: please help me
Post by: eastTR on August 24, 2018, 00:17
if you are using a modem, you may need to manually connect to the Internet before connecting to battle.net
Title: Re: please help me
Post by: eastTR on August 24, 2018, 00:20
https://eu.battle.net/forums/en/bnet/topic/17610961732?page=1
https://entgaming.net/forum/viewtopic.php?t=66443

go read
Title: Re: please help me
Post by: AGENT on August 24, 2018, 01:20
Give us gproxy logs....
Title: Re: please help me
Post by: nikolagay on August 24, 2018, 08:19
i can stay only couple of mins in the game and its kicking me out..
probably u got ip ban xD go try on eurobattle.net :D

The guy clearly stated he can join the game, yet, you tell him it's probably an IP ban. 10/10 logic right there, kek.

Anyway, this sh*t may happen due to many reasons, but judging by the fact that he's not responding, as well as by the fact that he was able to play two games yesterday:
http://dota.eurobattle.net/la/forum/index.php?action=gameinfo;sa=game;gid=6138923
http://dota.eurobattle.net/la/forum/index.php?action=gameinfo;sa=game;gid=6138907

I'd say that the issue is most likely resolved.

However, in case the issue persists, I'd advise you to do as @AGENT already proposed and post us the Gproxy logs, since they will give us a better perspective on what might be the cause of problems.
Title: Re: please help me
Post by: LexMonster on August 24, 2018, 11:55
Someone please explain him how to provide gproxy logs. Thanks.
Title: Re: please help me
Post by: Renovatio on August 24, 2018, 13:39
It seems the problem is solved. I'm pretty sure he joined without gproxy or with an old version of the client. He, most likely, got automatically kicked by the bot or kicked by other users due the fact they couldnt start the game (no spoof check)
Title: Re: please help me
Post by: cen on August 24, 2018, 17:23
gUyS, I tHinK iT iS SoLveD
Title: Re: please help me
Post by: Jimmy on August 24, 2018, 20:32
InDeEd iT Is
Title: Re: please help me
Post by: lapd. on August 24, 2018, 23:37
Im  able to play without Gproxy but if I use Gproxy aproximatly after 1 min I get kicked out no matter if im in lobby or if I start quickly the game I get kicked out either way ,with message YOUR CONECTION WITH BETTLENET HAS BEEN LOST AND KICKS ME OUT OF THE GAME . I didn't have this problem before you guys had problem with server this problem started after you guys fixed the server problem.
Title: Re: please help me
Post by: cen on August 25, 2018, 14:13
Turn on debug logs for gproxx and post them.
Title: Re: please help me
Post by: gjole123 on August 27, 2018, 00:40
Someone please explain him how to provide gproxy logs. Thanks.
   can you explain me what are gproxy logs and how can i find them? I don't know how to post it... and the situation is now worse, i can't even play on normal..eurobattle is not functioning
Title: Re: please help me
Post by: gjole123 on August 27, 2018, 00:44
InDeEd iT Is
  it is not solved, not solved at all ;)    can you explain me what are gproxy logs and how can i find them? I don't know how to post it... and the situation is now worse, i can't even play on normal..eurobattle is not functioning
Title: Re: please help me
Post by: Akuma on August 27, 2018, 02:01
Someone please explain him how to provide gproxy logs. Thanks.
   can you explain me what are gproxy logs and how can i find them? I don't know how to post it... and the situation is now worse, i can't even play on normal..eurobattle is not functioning

Server is down at the moment, So nobody can play at the moment.
Anyway to get to gproxy logs, in the future, follow this screenshot I created for you.
Title: Re: please help me
Post by: gjole123 on August 31, 2018, 01:06
thanks for the info, i find it..can you see it and help me
Title: Re: please help me
Post by: gjole123 on August 31, 2018, 01:08
Would be nice if you copy gproxy logs here.
thanks for the info, i find it..can you see it and help me
Title: Re: please help me
Post by: gjole123 on August 31, 2018, 01:09
Someone please explain him how to provide gproxy logs. Thanks.
thanks for the info, i find it..can you see it and help me
Title: Re: please help me
Post by: Hamza on August 31, 2018, 01:26
Someone please explain him how to provide gproxy logs. Thanks.
thanks for the info, i find it..can you see it and help me
delete your maphack xD
Title: Re: please help me
Post by: _xpam_ on August 31, 2018, 01:48
Hahaha 😂😂😂
Title: Re: please help me
Post by: Akuma on August 31, 2018, 04:32
Someone please explain him how to provide gproxy logs. Thanks.
thanks for the info, i find it..can you see it and help me

Well you have a hack, and your process is killed automatically. Delete that guai-1.
Title: Re: please help me
Post by: luke on August 31, 2018, 13:55
Its a bug when it shows guai-1. Could you tick the "debugging" box and post the log again?
Title: Re: please help me
Post by: cen on August 31, 2018, 18:31
guai error either means guai hack modified some w3 files which are now corrupt or you have some weird (corrupt?) copy of the game. Redownloading the game is safest solution.