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General Section => Technical support => Topic started by: Zoidanger on October 01, 2010, 11:44

Title: Lost conecction
Post by: Zoidanger on October 01, 2010, 11:44
I have a problem in some games I lose the connection, but continued to have internet, is a second and lost the connection. Because of this, I'm banned for leaving the game. What could be causing this?
Title: Re: Lost conecction
Post by: Shagon on October 01, 2010, 11:47
Check Your FireWall and your internet speed,internet speed can be checked on http://speedtest.net (http://speedtest.net) also,check your antivirus,if you are playing and your antivirus is updating it will slow your game down,my advice :

Check Internet Speed and if you have Avast Antivirus tick the : Silent Gaming Mode.
Title: Re: Lost conecction
Post by: Zoidanger on October 01, 2010, 14:16
I spent the speed test with 11.79 Mb / s. I have no antivirus installed
Title: Re: Lost conecction
Post by: Shagon on October 01, 2010, 19:41
I spent the speed test with 11.79 Mb / s. I have no antivirus installed

Where You from? I can recommend you an antivirus program to scan your PC for any viruses,also,you should have this program to scan your PC for any errors or just to boost your PC's Speed, look this program up : TuneUp Utlilities 2010

ps: Mine Antivirus Program is Avast Antivirus 5.0 pro edition
Title: Re: Lost conecction
Post by: Zoidanger on October 04, 2010, 20:23
I've done it all and the problem persists. I installed the antivirus and found nothing strange, installed TuneUp and nothing.. I have become a ban by leaver: S
Title: Re: Lost conecction
Post by: X-PLODE on October 05, 2010, 10:12
I don't have any antivirus either shagon, i'm just that pro at pc's.

Also avast is the worst av next to norton and the only acceptable av is nod.



ps: loltuneup
Title: Re: Lost conecction
Post by: Shagon on October 05, 2010, 15:17
I've done it all and the problem persists. I installed the antivirus and found nothing strange, installed TuneUp and nothing.. I have become a ban by leaver: S

Ok,when you play down right at the clock,check for any programs that are using internet connection like: uTorrent,Skype or any other program,programs like uTorrent shouldn't be open when you play,also,this is rare,but check your PC's speed,to do that go to http://tinyurl.com/25e3yj5 (http://tinyurl.com/25e3yj5),when opened type Warcraft III and on the drop-down box select Warcraft III The Frozen Throne,I don't think your pc is slow but lets check to be on the safe side,otherwise if you have good internet speed,good pc configuration and you still get disconnect from games,then ill check your DxDiag,to do DxDiag go to Start > Run > type DxDiag and click OK,when opened click on "Save All Information" button,when you clicked it you should have a new file on your desktop,upload it anywhere and give the link to me via Personal Message here on forum
Title: Re: Lost conecction
Post by: Sphinix on October 07, 2010, 22:06
Hi
I have same problem. I also noticed that some other got it(http://playdota.eu/forum/index.php/topic,23409.0.html (http://playdota.eu/forum/index.php/topic,23409.0.html))....i dont want to start new thread because it is same problem....

I am from Zagreb. I lose connection to connection but not to internet.I lose connectiona and have to log ing again.It happend to me more than 5 times.I was banned because of it too.This is my speedtest:
(http://www.speedtest.net/result/981906349.png) (http://www.speedtest.net)

I got avast antivirus and it wasnt updating.No torrents downloading programs or anything like that.

Do you need any other information? Can you unban me too or i need post in unban request forum? Should I post my own topic about this problem? Why is sky blue?

[attachment deleted by admin]
Title: Re: Lost conecction
Post by: Shagon on October 08, 2010, 13:37
Ok,after seeing your results on CanYouRunIt I think I can help:

Is your firewall on?
Did you try reinstalling the game?
How long do you have this "error"?,and
If you think its because of the game did you try playing on other platforms such as Garena or any other?

Sphinix and Zoidanger,add me on eurobattle.net my nick is Shagon
When you see me playing just wisp me and ill create if it disconnects you its because of the game,if it doesn't,well then I'll need time to figure this out...

Update:
Since pd.eu bots use ports you can check if that port is blocked to make sure you don't get disconnect.
Title: Re: Lost conecction
Post by: Boramir on October 08, 2010, 14:17
i tell you it is about your modem.

i had same problem a lot. swapped to other modem, and bingo.
Title: Re: Lost conecction
Post by: Sphinix on October 11, 2010, 14:54
I was disconnected again.
Dont think it is a modem. I had same problem on 2 modems (got new one with internet tv thing).
Is your firewall on?
Yes but warcraft is allowed to connect as server any time...and if it were firewall I would get a message that some program is asking connection or blocked connection.
Did you try reinstalling the game?
No...will do.
How long do you have this "error"?
Dont know for sure... I guess from begining.
If you think its because of the game did you try playing on other platforms such as Garena or any other?
No i just played on eurobattle.net server...I Installed garena and now ill try on it too.
Title: Re: Lost conecction
Post by: Sphinix on October 12, 2010, 19:53
Update:
My nick is Ilir and my brothers is Barrex.
I noticed that when it happens to me most of the time there are others that lost connection too:
http://stats.playdota.eu/?p=gameinfo&gid=755124 (http://stats.playdota.eu/?p=gameinfo&gid=755124) (got banned)

Also one of moderators has same problem. His nick is quon (got avatar of Garek from Star Trek)....

I played on garena and there I got no problems....but garena sucks....rooms are mostly full and you have to wait too long to find a good game.....

Since I am banned I cant join your games when you are online....Guess will have to wait 2 weeks to try....
Title: Re: Lost conecction
Post by: Shagon on October 13, 2010, 09:23
PM Quon how did he fixed or Fawkz on how to fix this problem
Title: Re: Lost conecction
Post by: SwenCro on October 18, 2010, 11:21
Hi
I have same problem. I also noticed that some other got it(http://playdota.eu/forum/index.php/topic,23409.0.html (http://playdota.eu/forum/index.php/topic,23409.0.html))....i dont want to start new thread because it is same problem....

I am from Zagreb. I lose connection to connection but not to internet.I lose connectiona and have to log ing again.It happend to me more than 5 times.I was banned because of it too.This is my speedtest:
(http://www.speedtest.net/result/981906349.png) (http://www.speedtest.net)

I got avast antivirus and it wasnt updating.No torrents downloading programs or anything like that.

Do you need any other information? Can you unban me too or i need post in unban request forum? Should I post my own topic about this problem? Why is sky blue?


Hey I have same problem...every 3 or 4 games i got disconnected...im from Croatia too...but my service provider is Amis not T-com
Title: Re: Lost conecction
Post by: zero.infinity on October 18, 2010, 11:45
I lost connection once too.  :-\

Title: Re: Lost conecction
Post by: Zoidanger on October 22, 2010, 16:18
I lost connection and ban me again.

Is your firewall on? Yes, but warcraft is allowed.
Did you try reinstalling the game? Yes, i do.
How long do you have this "error"? Since i started play dota online.
If you think its because of the game did you try playing on other platforms such as Garena or any other? No i always played in eurobattle.

Test http://tinyurl.com/25e3yj5 (http://tinyurl.com/25e3yj5)
(http://img842.imageshack.us/img842/6845/testwc3.th.gif) (http://img842.imageshack.us/i/testwc3.gif/)

Speed Test

(http://www.speedtest.net/result/1000336564.png) (http://www.speedtest.net)


[attachment deleted by admin]
Title: Re: Lost conecction
Post by: alucard_ on October 22, 2010, 17:41
Since a lot of people have this problem (me among them), can this be a problem with pd servers stabilty? if someone of admins can answer this?
Title: Re: Lost conecction
Post by: MyUberNick on October 22, 2010, 20:20
I don't know why are you getting disconnects, but i assume the problem is on your end, I played more than 900 games here since February this year and i got disconnected like 20 times, 99% of which by my fault, because of 24 hour reconnect, electricity fail, fatal errors and stuff like that. So the server seems fine to me.

Anyways we are going to enable Gproxy++ on our bots this month, gproxy lets you reconnect back into the game when you get disconnected so that should help you. More info about gproxy here -> http://www.codelain.com/forum/index.php?topic=11529.0 (http://www.codelain.com/forum/index.php?topic=11529.0)
Title: Re: Lost conecction
Post by: belarus_ on October 22, 2010, 20:23
I have this problem too... I had lost connected maybe 15 times in 1 week... But Its problem not from pd.bot
I have problem with my net. But There are many host are bans us unjust...  Its can't be so easy...
Title: Re: Lost conecction
Post by: Shagon on October 27, 2010, 08:54
Is their ISP problem? because the bots are creating games on ports like on Open DotA League,and on some ports you lag on other you are ok,maybe they need to disable their firewall or open ports? - Try disable your firewall and see how it works out