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General Section => Technical support => Topic started by: Corristo on July 17, 2020, 18:24

Title: ap-ms-win-crt missing [solved]
Post by: Corristo on July 17, 2020, 18:24

Hi!

I just reinstalled my windows today. Win 8.1 PRO  x64.

I'm trying to install the installer, but it gives me an error "The program can't start because api-ms-win-crt-heal-1-1-0.dll is missing.

I understood that I need to dl and install the Visual C++ Redistributable 2015 x86 or x64.

But when I try to install the Visual C++ at the end it gives me another error: 0x80240017 - Unspecified error.

Any ideas?

Title: Re: Installer problem
Post by: Corristo on July 17, 2020, 19:08

When I try to install it gives me error, saying its not applicable for my computer.

Title: Re: Installer problem
Post by: .SaLiH. on July 17, 2020, 19:32

https://wiki.eurobattle.net/index.php?title=Api-ms-win-crt-convert-l1-1-0.dll_is_missing

check this if will help

Title: Re: Installer problem
Post by: Corristo on July 17, 2020, 20:24

Thanks this worked. Plus I had to run windows updates, after which I was able to install the Microsoft Visuals c++ 2015 as well. This solved the issue.

Thank you all for the support!