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General Section => Technical support => Topic started by: fabricamp3 on October 05, 2018, 22:14

Title: Game long loading/not starting [SOLVED]
Post by: fabricamp3 on October 05, 2018, 22:14: Hello...i cant join in Battle net when i click on battle.net i just wait and wait it wont join in and then show me unable to connect to Battle.net
Im in Germany right now before i could play in my country
Title: Re: need help
Post by: cen on October 05, 2018, 22:23: Send full gproxy log with debugging turned on
Title: Re: need help
Post by: fabricamp3 on October 05, 2018, 22:33: i just wait and wait and nothing happen
Title: Re: need help
Post by: luke on October 05, 2018, 23:34: Launch game, try to connect. Then go to gproxy tab in client and click on "open log", copy all and paste here
Title: Re: need help
Post by: fabricamp3 on October 05, 2018, 23:49: [05-10-2018 23:48:09][SYSTEM][LOG_INFO] hiding console
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] starting winsock
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] setting process priority to "above normal"
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] RESTRICTED MODE ON
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] W3 exe: C:/Program Files (x86)/Warcraft_III_1.26/Warcraft III 1.26/war3.exe
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] GProxy will only allow joining bots with W3 enabled version.
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] MAJOR: 1
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] MINOR: 26
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] PATCH: 0
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] BUILD: 6401
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] Server: server.eurobattle.net
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] W3 path: C:/Program Files (x86)/Warcraft_III_1.26/Warcraft III 1.26
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] Listening for gproxy games on port [6125]
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] Listening for warcraft 3 connections on port 6112
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] GProxy++ Xpam Version 14
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] List of commands: !commands
[05-10-2018 23:48:09][GPROXY][LOG_INFO] Created euro reg key
[05-10-2018 23:48:09][GPROXY][LOG_INFO] Created blizz reg key
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] GPROXY READY
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] Waiting max 35 seconds for W3 to start
[05-10-2018 23:48:09][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:10][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:11][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:12][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:13][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:14][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:15][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:16][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:17][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:18][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:19][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:20][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:21][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:22][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:23][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:24][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:25][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:26][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:27][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:28][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:29][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:30][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:31][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:32][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:33][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:34][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:35][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:36][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:37][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:38][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:39][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:40][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:41][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:42][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:43][SYSTEM][LOG_INFO] Waiting W3...
[05-10-2018 23:48:44][SYSTEM][LOG_ERROR] W3 did not start in time. Shutting down
[05-10-2018 23:48:44][SYSTEM][LOG_INFO] GPROXY EXITING

This maybe?
Title: Re: need help
Post by: luke on October 05, 2018, 23:52: Yes, also tick "debugging" before starting game
Title: Re: need help
Post by: fabricamp3 on October 05, 2018, 23:57: same again doesnt want to start it
Title: Re: need help
Post by: luke on October 06, 2018, 00:02: I mean, tick debugging, start, connect and copy log
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 00:06: [06-10-2018 00:04:44][SYSTEM][LOG_INFO] hiding console
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] starting winsock
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] setting process priority to "above normal"
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] RESTRICTED MODE ON
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] W3 exe: C:/Program Files (x86)/Warcraft_III_1.26/Warcraft III 1.26/war3.exe
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] GProxy will only allow joining bots with W3 enabled version.
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] MAJOR: 1
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] MINOR: 26
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] PATCH: 0
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] BUILD: 6401
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] Server: server.eurobattle.net
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] W3 path: C:/Program Files (x86)/Warcraft_III_1.26/Warcraft III 1.26
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] Listening for gproxy games on port [6125]
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] Listening for warcraft 3 connections on port 6112
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] GProxy++ Xpam Version 14
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] List of commands: !commands
[06-10-2018 00:04:44][GPROXY][LOG_INFO] Created euro reg key
[06-10-2018 00:04:44][GPROXY][LOG_INFO] Created blizz reg key
[06-10-2018 00:04:44][GPROXY][LOG_DEBUG] uid is Va+HjHpyt393vdIJRg6Oh/Kap0RGusFW3ALSi5UJU4M=
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] GPROXY READY
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] Waiting max 35 seconds for W3 to start
[06-10-2018 00:04:44][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:45][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:46][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:47][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:48][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:49][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:50][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:51][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:52][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:53][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:54][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:55][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:56][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:57][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:58][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:04:59][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:00][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:01][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:02][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:03][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:04][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:06][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:07][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:08][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:09][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:10][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:11][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:12][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:13][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:14][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:15][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:16][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:17][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:18][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:19][SYSTEM][LOG_INFO] Waiting W3...
[06-10-2018 00:05:20][SYSTEM][LOG_ERROR] W3 did not start in time. Shutting down
[06-10-2018 00:05:20][SYSTEM][LOG_INFO] GPROXY EXITING

this?
Title: Re: need help
Post by: luke on October 06, 2018, 00:30: Yes, your game needs a lot of time to start? Is it like that when you launch it with w3l.exe?
Title: Re: need help
Post by: cen on October 06, 2018, 11:14: Somehting is not OK.. in your screenshot it says you opened 1.28.5 version but gproxy detects [05-10-2018 23:48:09][SYSTEM][LOG_INFO] W3 exe: C:/Program Files (x86)/Warcraft_III_1.26/Warcraft III 1.26/war3.exe

Check your w3 paths

Client starts 1.28.5 for whatever reason while gproxy wants to have 1.26 and therefore does not detect it.

Maybe you just switched the paths accidentally
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 14:05: i have patch w1.26 but cant install it could you show me detail with pictures how to fix that..Thank you
Title: Re: need help
Post by: luke on October 06, 2018, 14:21: Just select 1.26 version in client (warcraft tab, Warcraft 1.26a gateway -> change)

http://wiki.eurobattle.net/index.php?title=Main_Page#Installing_Warcraft_III_1.26_for_DotA_Gateway
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 14:40: i did that all but still is same..i said when i was in Montenegro i could play dota but now im in Germany now here i cant i dont know why is that
Title: Re: need help
Post by: luke on October 06, 2018, 14:46: I can try to check with teamviewer then, send your id and password in pm
Title: Re: need help
Post by: luke on October 06, 2018, 15:01: Everything installed correctly, but it seems like a provider issue.

Traceroute fails for 1 of the hops

@cen
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 15:02: How to fix that please tell me
Title: Re: need help
Post by: cen on October 06, 2018, 19:09: Ok, 3 things

1. Try to connect without gproxy (in Warcraft tab, clear checkbox for gproxy gateway)

..if you can't connect even with no gproxy..

2. Try disabling your firewall/av

if that still does no help the problem is probably on ISP network blocking you from reaching our server. It wouldn't be the first time.

You can also reach me on discord so I can check a few additional things.
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 21:48: My firewall is turned off..Could you please do like today on teamweaver so if you can fix all that i would be so gratefull i want to play dota here in germany and i miss dota alot...
Title: Re: need help
Post by: cen on October 06, 2018, 22:19: If it's ISP level block there is nothing I can do. Anyway, DM me on discord
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 22:44: where is that discord
Title: Re: need help
Post by: luke on October 06, 2018, 22:49: https://discordapp.com/invite/mPKVnUZ
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 23:02: I joined now there but what to do now?
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 23:16: check that padlock on xpam is it that maybe or something else?
Title: Re: need help
Post by: luke on October 06, 2018, 23:21: Check cen at right side, click on him and message
Title: Re: need help
Post by: fabricamp3 on October 06, 2018, 23:27: what exactly to writte there help me please