LagAbuse.com
Ban & Unban Section => Complaints Board => Topic started by: Akuma on May 27, 2020, 18:36
-
~ Ban & Unban Super Moderator has the last word regarding Complains, user can not demand Global Admin/Administrator to review his case.
I've just happened to notice this, and I think it makes no sense, I'd like it discussed and explained by admins - Therefore I don't need opinions of other normal users on this matter so I kindly ask you not to respond here unless you are admin (or a deer, they are always welcome in my topics)
I'll state my case why it makes no sense, and by this I don't mean to belittle ksv or any other mod, super mod or anyone else, so I'll caps to make it clear its not PERSONAL AGAINST ANYONE.
But
1. Ksv is a good guy, I appreciate all the work he is doing here but he makes mistakes. In my opinion too much mistakes for the position he is having. Of-course he will fix that over time, but I don't think he should be trusted with ultimate "last word" yet.
2. What happens to requests b&u supermod takes and there is a complaint on them? Here actually doesn't matter who is in that position, but do you really want such guy to solve a request - receive a complain - resolve a complain. This basically means player who posted request/complain doesn't even get a second opinion.
3. Having one guy getting "last word" isn't really a good thing, and at this point once again it doesn't matter who the "b&u super mod" is - the decision reached mutually by 4 admins where 3 of them are very experienced in b&u is much better than having any "single" guy reaching one. I don't think I need to explain this any further.
Also 3. is actually what Jean told me during our PM conversation, and I supported it completely. So I find this rule rather contradictory to what I heard in our conversation. (or perhaps I misunderstood you jean).
Thanks for the time reading this, have a nice day.
PS: complaints = plural of complain (and not complains as written twice in these rules) - not sure who wrote these actually but check your grammar bro (not meaning to offend)
-
What is your suggestion to resolve this?
-
All this comes due the lack of staff,if there would have been more mods ksv would supervise instead of solving requests by himself. Im with Luke,b&u staff should be indipendant from every other sections and the final word should be given to the admin of the section.
As for ksv being adapt for the position or not i dont think there is someone in forum or even world who wont have his haters or even complains againts him so imo the name its not imporant cuz dota isnt math,we just should try to make the system perfect so the system itself can correct the staff decisions.
-
Also this non sense of the unban request being solved from the one who allready banned u went on for years here and then it was changed but when u get banned from the admin of the b&u section isnt the same like getting banned from the mods and making a complain about their decions to the adm section? So still the final word would be to the ksv,it just cut off the time.
-
My suggestion is: ksv or whoever is supermod takes requests which are complaint about mods.
Someone else from admins takes "complaints on supermod" requests, there are 2 possibilities imo.
1. You dedicate an admin to resolve these requests and switch it daily/weekly/monthly at your choice. In my opinion 3 of you (shadowlord aleksandar jimmy) are very experienced and your decision is more trustworthy, while Jeandarc has been around long enough probably the longest among us so he probably knows everything already so he would be a fine option as well. The one you choose (or its his task day) has "last word".
2. You all discuss it (privately or publicly the choice is yours), reach some decision and its the actual "last word".
I'm fine with both options.
There are not many requests which complain on supermod, but they still exist, and as long as they exist they shouldn't be forbidden by some rule (which is currently the case). They won't take much of your time whatever option you choose.
-
Ok we will choose one of those two options, thanks for the feedback.